Account
Account
1.How do I shop with Gadgets Galaxy Online Shopping?
You can shop with Gadgets Galaxy by following these 4 easy steps click here.
2.What should I do if I would like to edit an order I have made?
Gadgets Galaxy has a policy of delivering merchandise to our clients as fast as possible. If customers would like to change or cancel order(s), (including changing postal address, delivery channel, and adding or canceling order list) please contact Gadgets Galaxy within 1 hour after placing an order by calling our Gadgets Galaxy contact number from 8.30 a.m. – 05.30 p.m. Monday to Friday.
3.How can I check my order status after placing an order?
You can check to see if your order has been processed. By logging in Then click on Order History. Also you can check your order status by clicking here.
4.How can I check my order status after placing an order?
You can check to see if your order has been processed. By logging in Then click on Order History. Also you can check your order status.
5.Can I purchase merchandise online and have it sent to a different address within Indonesia?
Yes, you can purchase items online and send them to an alternate address within Indonesia. Click the “Change Address” box on the “Fill Out Postal Address” page and you will be able to change the address of where your merchandise will be shipped.
6.Is the product on the site genuine?
All the products shown on www.gadgetsofgalaxy.com are 100% original brand names. Gadgets Galaxy only sells 100% genuine products of the highest quality and standard.
7.What if my order hasn’t arrived in the estimated time?
The delivery time is usually 1-3 business days after the payment is received, not from the time you place your order. Also, “business days” means Monday to Friday only, and doesn’t include public holidays.
8.Can I pay an expired order?
Sorry, please do not pay an order that is already expired. Please place your order again.
9.What are the payment methods available?
To bring you the best in online shopping experience, we offer multiple payment methods: Cash on Delivery (COD), Credit and Debit Card, Online Banking Payment.
10.Do you keep my credit card details?
Your security is our priority. Every credit card transaction occurs within a secure environment. We do not retain your credit card information after your order is completed; it is submitted directly to our banks for payment processing.